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support [2015-05-02 18:14] – [Commercial Support] nkukardsupport [2015-05-02 18:15] – [How to ask for help] nkukard
Line 35: Line 35:
 ===== How to ask for help ===== ===== How to ask for help =====
  
-Include: +Include the following:
   * Debugging logs   * Debugging logs
   * Steps to reproduce, if possible   * Steps to reproduce, if possible
   * Relevant database fields / structure   * Relevant database fields / structure
-  +  * Radius packet pcap, if possible
 ===== Commercial Support ===== ===== Commercial Support =====