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support [2015-05-02 18:15] – [How to ask for help] nkukardsupport [2020-06-01 12:34] – [IRC] wikiadmin
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 ====== Getting support ====== ====== Getting support ======
  
-===== Mailing list =====+===== Become a Patron =====
  
-This is a great resource for solutions to common problems.+Get exclusive support by becoming a patron!
  
-Please take special care when replying or posting to the mailing list and read [[http://tools.ietf.org/html/rfc1855|RFC 1855]] regarding mail and mailing list guidelines. Specifically section 3.1 onwards.+<html> 
 +<a href="https://www.patreon.com/bePatron?u=36216371" data-patreon-widget-type="become-patron-button">Become a Patron!</a><script async src="https://c6.patreon.com/becomePatronButton.bundle.js"></script></html>
  
-==== Announce List ==== +===== Using Issues =====
- +
-This mailing list is a closed list for announcements regarding the project only. For instance new version releases. +
- +
-[[https://lists.smradius.org/mailman/listinfo/announce_lists.smradius.org|Subscribe]] +
-[[http://lists.smradius.org/pipermail/announce_lists.smradius.org/|Archives]] +
- +
-==== Users List ==== +
- +
-This mailing list is generally for the users of SMRadius, configuration questions, information ... etc. +
- +
-[[https://lists.smradius.org/mailman/listinfo/users_lists.smradius.org|Subscribe]] +
-[[http://lists.smradius.org/pipermail/users_lists.smradius.org/|Archives]] +
- +
-==== Developers List ==== +
- +
-This mailing list is for submission of patches and discussion of development regarding SMRadius. +
- +
-[[https://lists.smradius.org/mailman/listinfo/devel_lists.smradius.org|Subscribe]] +
-[[http://lists.smradius.org/pipermail/devel_lists.smradius.org/|Archives]] +
- +
-===== IRC ===== +
- +
-  * irc.freenode.net +
-  * #smradius+
  
 +  * Log an issue here https://gitlab.devlabs.linuxassist.net/smradius/smradius/-/issues
 ===== How to ask for help ===== ===== How to ask for help =====
  
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   * Steps to reproduce, if possible   * Steps to reproduce, if possible
   * Relevant database fields / structure   * Relevant database fields / structure
-  * Radius packet pcap, if possible+  * Radius packet PCAP, if possible 
 + 
 ===== Commercial Support ===== ===== Commercial Support =====
  
-BEFORE you start asking about commercial support, please see this [[https://servicedesk.iitsp.com/faq/6 +Commercial support can be obtained from https://www.allworldit.com
-|FAQ]]. +
- +
-Commercial support options can be found here http://smradius.com+