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support [2015-05-02 18:14]
nkukard [Commercial Support]
support [2015-05-02 18:15] (current)
nkukard [How to ask for help]
Line 35: Line 35:
 ===== How to ask for help ===== ===== How to ask for help =====
  
-Include: +Include ​the following:
   * Debugging logs   * Debugging logs
   * Steps to reproduce, if possible   * Steps to reproduce, if possible
   * Relevant database fields / structure   * Relevant database fields / structure
-  ​+  ​* Radius packet pcap, if possible
 ===== Commercial Support ===== ===== Commercial Support =====