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support [2015-05-02 18:15]
nkukard [How to ask for help]
support [2020-06-01 12:34] (current)
wikiadmin [IRC]
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 ====== Getting support ====== ====== Getting support ======
  
-===== Mailing list =====+===== Become a Patron ​=====
  
-This is great resource for solutions to common problems.+Get exclusive support by becoming ​patron!
  
-Please take special care when replying or posting to the mailing list and read [[http://tools.ietf.org/html/rfc1855|RFC 1855]] regarding mail and mailing list guidelinesSpecifically section 3.1 onwards.+<​html>​ 
 +<a href="​https://www.patreon.com/bePatron?​u=36216371"​ data-patreon-widget-type="​become-patron-button">​Become a Patron!</a><​script async src="​https://​c6.patreon.com/​becomePatronButton.bundle.js"></​script></​html>​
  
-==== Announce List ==== +===== Using Issues ​=====
- +
-This mailing list is a closed list for announcements regarding the project only. For instance new version releases. +
- +
-[[https://​lists.smradius.org/​mailman/​listinfo/​announce_lists.smradius.org|Subscribe]] +
-[[http://​lists.smradius.org/​pipermail/​announce_lists.smradius.org/​|Archives]] +
- +
-==== Users List ==== +
- +
-This mailing list is generally for the users of SMRadius, configuration questions, information ... etc. +
- +
-[[https://​lists.smradius.org/​mailman/​listinfo/​users_lists.smradius.org|Subscribe]] +
-[[http://​lists.smradius.org/​pipermail/​users_lists.smradius.org/​|Archives]] +
- +
-==== Developers List ==== +
- +
-This mailing list is for submission of patches and discussion of development regarding SMRadius. +
- +
-[[https://​lists.smradius.org/​mailman/​listinfo/​devel_lists.smradius.org|Subscribe]] +
-[[http://​lists.smradius.org/​pipermail/​devel_lists.smradius.org/​|Archives]] +
- +
-===== IRC ===== +
- +
-  * irc.freenode.net +
-  * #smradius+
  
 +  * Log an issue here https://​gitlab.devlabs.linuxassist.net/​smradius/​smradius/​-/​issues
 ===== How to ask for help ===== ===== How to ask for help =====
  
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   * Steps to reproduce, if possible   * Steps to reproduce, if possible
   * Relevant database fields / structure   * Relevant database fields / structure
-  * Radius packet ​pcap, if possible+  * Radius packet ​PCAP, if possible 
 + 
 ===== Commercial Support ===== ===== Commercial Support =====
  
-BEFORE you start asking about commercial support, please see this [[https://​servicedesk.iitsp.com/​faq/​6 +Commercial support can be obtained from https://www.allworldit.com
-|FAQ]]. +
- +
-Commercial support ​options ​can be found here http://smradius.com+